Oldest Profession

Management - The Oldest Profession

THE OLDEST PROFESSION
* Evolution of Management
* Supervisory Attitudes
* Management Philosophy
* Concepts and Terminology

UNDERSTANDING MOTIVATION
* Needs Hierarchy
* Motivating Employees
* Incentives

PERCEPTION AND ATTITUDES
* Seeing and Believing
* Practical Problems of Perception
* Self-Perception - How we and others see us

MANAGING MORALE
* Group Problem Solving
* Exercise - "Lost at Sea"
* Actively Managing Morale

LEADERSHIP OR "BOSSHIP"
* Ideal Leader Behaviour Questionnaire
* Situational Leadership Cases
* Leadership styles

MANAGING CHANGE
* How to deal with resistance to Change
* Force field Analysis
* Change as a Management Tool

MANAGEMENT BY OBJECTIVES
* MBO Workshop
* Managing with and by Objectives
* Changing Objectives

GOAL-SETTING AND FEEDBACK
* One-Way v Two-Way Communication
* Communication and Productivity
* Goal Setting * Appraisal

ORGANISATIONAL EFFECTIVENESS
* Achieving Organisational Effectiveness
* Organisational Profile
* How to Prevent Organisational Dry-Rot

PARTICIPATION & PRODUCTIVITY
* Why Participation
* When Participation
* How Participation
* Group Decision-making
* The Japanese Way